
Respiratory and fever
Cough, sore throat, flu-like illness, fever and mild breathing symptoms. Tell us before you arrive if you may have an infectious illness.
GP care · Wheelock Place, Orchard
Fever, cough, a stomach upset, a rash or a urinary problem: our doctors assess new or worsening symptoms, treat what can be treated in the clinic and tell you clearly when you need urgent care.
New or worsening symptoms, assessed now, with a clear plan for what to watch for.
An acute medical condition is a new, short-term health problem, such as a fever, cough, sore throat, stomach upset, rash or urinary infection, that usually gets better with treatment and rest and does not need long-term care. A GP can assess many of these, treat what can be treated in the clinic and tell you when you need urgent care.
Common reasons to see a GP include flu-like illness, headaches, stomach pain, vomiting or diarrhoea, hives and skin infections, and minor injuries such as cuts, mild burns and sprains. If your symptoms seem serious, don't wait for an appointment: go to an Emergency Department, or call 995 in a life-threatening emergency.
Common reasons to see a GP
Mild to moderate symptoms often belong in primary care first. The doctor asks when your symptoms began and how they have changed, checks your vital signs and examines you, then decides whether to treat, test, review or refer you. If a problem is beyond what the clinic can handle, you will be redirected.

Respiratory and fever
Cough, sore throat, flu-like illness, fever and mild breathing symptoms. Tell us before you arrive if you may have an infectious illness.

Digestive and urinary
Abdominal discomfort, vomiting, diarrhoea, indigestion and urinary symptoms. If you are vomiting repeatedly or cannot keep fluids down, contact a clinic the same day.

Skin, pain and minor injury
Rashes, hives, skin infections, headaches, sprains, minor wounds and mild burns. Bring any creams or medicines you have already used.
Before you come in
We see patients by appointment only, not as walk-ins, so please book first by WhatsApp or phone. A short record of your symptoms helps the doctor see what has changed. Tell us before you arrive if you may have an infectious illness or need help getting around.
Severe symptoms? Don't wait for an appointment.
When it started, how it has changed, and any trigger or exposure.
Temperature readings, and blood pressure or glucose readings if you check them at home.
Prescriptions, supplements and anything you have already taken for this illness.
Your identification and any recent test results.


Your consultation, step by step
We check how urgent your symptoms are, look for warning signs and take infection precautions if needed.
The doctor reviews your history, medicines and vital signs, and examines the parts of the body that matter.
Medicines, wound care, tests or supportive care, as your condition needs.
You leave knowing when to come back and which symptoms mean you should seek help sooner.
Safety & expectations
Early illness can change. A good plan tells you what to do if it does.
Follow your treatment plan, keep up your fluids where appropriate and return at the advised time. Seek urgent help sooner if pain becomes severe, breathing gets worse, you become confused or less alert, or bleeding will not stop.
GPs commonly assess cold and flu symptoms, fever, headaches, stomach and urinary symptoms, rashes, mild burns, minor wounds, sprains and many other mild to moderate concerns. The doctor treats what can be managed in the clinic, arranges tests when they would change your treatment, and refers you if you need hospital or specialist care.
Go to an Emergency Department without delay if you have sudden severe pain, breathing difficulty, uncontrolled bleeding, sudden confusion, weakness, numbness or a change in vision, vomiting blood, or continuous severe vomiting or diarrhoea. Don't wait for a clinic appointment.
Call 995 for life-threatening emergencies, such as cardiac arrest, a seizure, severe breathlessness, loss of consciousness, major trauma, excessive bleeding or a suspected stroke. Ask for an emergency ambulance straight away.
Not necessarily. Antibiotics treat some bacterial infections, but they do not treat most viral illnesses. The doctor decides whether you need them after assessing you.
Yes. Temperature, blood pressure and glucose readings, home test results and a list of your medicines are all useful, because the doctor can read them alongside your symptoms and examination.
Follow the safety-net advice you were given. Seek urgent review sooner if a warning sign appears, your symptoms get worse quickly, or you cannot keep fluids or your medicines down.
Appointments
Consultations are by appointment only: book by WhatsApp or phone before you come. For severe or life-threatening symptoms, go to an Emergency Department or call 995 instead of booking.